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Imran Mian

Imran Mian, VP Enterprise AI at mobileLIVE, brings over 25 years of senior leadership experience across diverse sectors including telecom, healthcare, retail, banking, and digital transformation. With a passion for driving growth in AI product and service companies and a proven track record of exceeding $20m+ revenue targets and P&L responsibilities, Imran is adept at fostering strong CXO relationships in the private sector and building and leading high-performing sales teams. He excels in selling professional services, software, and consulting, specializing in growth strategies, team building, sales management, and business development.

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Recent Posts by Imran Mian

Conversational AI: 6 Steps To Smarter Customer Interactions

Imran Mian

Conversational AI is no longer a futuristic concept — it’s a powerful tool that businesses can leverage today to drive tangible results. The key is to approach this technology with a customer-centric mindset, focusing on delivering value through engaging, intuitive interactions. In this article, AI expert Sabih Ahmed offers a practical roadmap for the implementation of conversational AI. Discover how to identify good use cases, build a compelling business case, and navigate testing and optimization to unlock the full potential of this game-changing technology.

Shaping the Future of Healthcare with AI and Innovation

Imran Mian

The healthcare industry is on the brink of transformation, driven by the convergence of groundbreaking technologies and a patient-centric approach to care. AI is no longer a futuristic concept but a powerful tool already reshaping how we diagnose, treat, and manage health. In this article, Imran Mian details his conversation with Mike Hamilton, President & CEO of GE HealthCare Canada, who offered key insights on this new healthcare era. Discover how AI is enhancing diagnostics, expanding personalized care, and driving data interoperability.

Mastering Cloud Transformation: Insights from a Cloud Services Leader

Imran Mian

Businesses today are under constant pressure to adapt, innovate, and deliver exceptional customer experiences. But navigating the complexities of cloud transformation is a challenge many face. Learn from a cloud leader who’s overcome the hurdles of transformation successfully. In this article, we unpack the key steps to successful cloud transformation, based on insights from Matt Collins, Chief Commercial Operations Officer at Calix. Discover how a bold vision, collaborative culture, and agile methodologies, along with a relentless focus on customer experience, can propel your business forward.

Embracing Digital Health: The Impact of Technology on Pharmacy Care

Imran Mian

In a world where healthcare is often mired in bureaucracy, digital innovation offers opportunities to make medical services more accessible, inclusive, and patient-centric. This article delves into the transformative power of technology in pharmacy care, from personalized treatment plans to streamlined processes. Meet Aaron Cheng, VP of Digital Health at Shoppers Drug Mart, as he shares insights into integrating digital solutions into traditional pharmacy models. Discover how AI is revolutionizing healthcare delivery, the challenges of digital health adoption, and future prospects for enhanced patient care. In this article, Imran Mian shares the profound insights he learnt from Aaron from their conversation on the Behind the Growth podcast on the future of healthcare and the potential of digital solutions for better outcomes.

AI Ethics and Challenges: Embracing Humanity in the GenAI Era

Imran Mian

As businesses evolve and embracing generative AI increasingly becomes a necessity, it is critical for companies to identify, envision, and embrace the potential of GenAI across the organization. The challenge arises when it comes to balancing ethical considerations with the development and implementation of AI technologies. In this article, dive into the complexities of GenAI and its human-centric challenges with Data & Analytics Leader Andrea De Mauro. Gain insights into ethical data use, talent management, and organizational dynamics crucial for successful integration of AI technologies across the board.

How Digital Innovation is Transforming the Travel Experience

Imran Mian

How is digital innovation reshaping travel experiences in the post-COVID era? From the resurgence in travel to the growth of online travel agencies, discover insights shaping the industry’s future from Ramzi Rahbani, VP of Product & Customer Platforms at FlightHub. In this article, learn about crafting a robust online presence, making the strategic shift towards mobile-first approaches, and employing effective customer engagement strategies to navigate the evolving travel landscape.

How AI is Driving a More Sustainable Future for Businesses

Imran Mian

In this episode of Behind the Growth, we explore the exciting intersection of AI and sustainability with Dr. Sedef Akinli Kocak from the Vector Institute. Discover how AI is transforming industries, from optimizing energy usage in data centers to analyzing satellite imagery for climate risk mitigation. We’ll unpack real-world examples, like mobileLIVE’s partnership with TELUS, showcasing the tangible benefits of AI-powered sustainability solutions. Join us as we delve into the challenges, opportunities, and inspiring potential of AI to help businesses pave the way for a more sustainable future.

The Potential Impact of AI on the Future of Banking

Imran Mian

The banking industry is on the verge of a technological revolution, with Artificial Intelligence (AI) poised to redefine how banks operate, serve customers, and compete in the digital age. This guide, drawing upon insights from Scotiabank’s Chief AI Officer, Yannick Lallement, explores the evolving landscape of AI in banking, debunking common myths and offering a realistic look at its future impact. Discover how AI is transforming customer experiences, revolutionizing bank operations, and what steps banks can take to navigate this transformative era successfully. From the rise of Large Language Models to the importance of data as a strategic asset, this guide provides a roadmap for financial leaders seeking to understand and embrace the future of AI in banking.

A Collective Action to Combat Climate Change

Imran Mian

In this episode of Behind the Growth, Vince Gasparro, a veteran leader in sustainable finance and former Head of Sustainable Finance at Roynat Capital, Scotiabank, delivers a powerful message: The climate crisis is no longer a distant threat; it’s a present-day reality impacting businesses worldwide. From the urgent need to transition away from fossil fuels to the transformative potential of climate tech and the power of collaborative action, Vince offers a clear-eyed assessment of the challenges and opportunities that lie ahead. Tune in for insights on how businesses can navigate this complex landscape and emerge as leaders in building a more sustainable and resilient future.

Prioritizing Customer and Employee Experience to Drive Business Growth

Imran Mian

Businesses often struggle to balance customer satisfaction with employee engagement, which can stifle growth and reduce overall effectiveness. In this blog post, we delve into mobileLIVE’s approach as outlined by its president, Hussain Qureshi. He highlights how their focus on both the customer and employee experiences propels sustainable business growth. This dual emphasis not only elevates customer satisfaction but also bolsters employee morale, significantly contributing to the organization’s success. Discover the key strategies mobileLIVE implements to strengthen both employee satisfaction and customer loyalty for enduring growth.

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