Mega Platforms, Gen-AI, Open and Experiential Banking in Canada
Mudassar MalikThe Canadian banking industry is on the cusp of a digital revolution. In this article, we explore four key trends shaping the future of finance, as revealed by CIBC’s Senior Vice President and Chief Information Officer Nelson De Jesus. Discover how experiential banking is transforming customer expectations, the challenges and opportunities of Open Banking in Canada, the disruptive potential of generative AI, and the evolving role of mega platforms like Microsoft and OpenAI in shaping financial services. Get ready to delve into the insights of a leading industry expert and gain a deeper understanding of the forces shaping the future of Canadian banking.