Related Posts about : personalization

Leveraging AI and Beyond: 6 Customer Experience Strategies For Hyper-Personalization

If young companies in the digital era have shown us anything, it’s how much easier it is for them to quickly implement and scale the latest, innovative technologies. This gives them a huge advantage over large corporations to leverage personalization strategies that maximize profitability and minimize time to market. Will large-scale organizations, then, ever be able to compete with digitally native companies for the speed of customer experience adaption and enhancement? We answer that by diving into Hyper-Personalization and how large organizations can integrate it into their customer experience strategy.

21 Smart Personalization Tools to Improve Customer Experience

Mudassar Malik

Time and time again, the strategy that is delivering great customer experience, driving business, and seeing some of the most significant returns is smart personalization, and in the digital world, smart personalization. Gartner predicts that e-commerce businesses that personalize their customer experience successfully could see profits rise by up to 15% by 2020. Apart from the […]

An illustration of three coloured suits, red, green, and yellow

Product Personalization & Modern Marketing: The Ideal Mix for CX

Naresh Babu

Today, technology has advanced to such an extent that we can deliver True Personalization by providing value to the customer while yielding profit to the business. But what is True Personalization? When a customer purchases something, you would typically send a follow-up email, thanking them, and the journey would stop there. But it doesn’t have […]