From Insights to Action:
AI-powered Customer Experience
71% of consumers prefer brands that offer personalized experiences
...and 76% get frustrated when that does not happen.
The modern customer seeks a personalized experience, yet delivering it at scale is a constant challenge.
In this webinar, learn beyond the foundational concepts on:
Customer 360 View
with contact center data, social media analytics, and digital experience score
Discovering and Analyzing Customer Patterns
through contact channels to help decide the next best action
Personalizing Offerings and Actions
using real-time interaction management and Gen AI
Whether you’re a business leader, customer service professional, or AI enthusiast, by the end of this webinar, you will be equipped with the latest strategies, real-world examples, and industry use cases to drive customer satisfaction, engagement, and personalization.
Watch now to transform your customer interactions and excel in the rapidly evolving domain of customer service technology.
Learn how to
Foster better customer relationships
Remove operational inefficiencies
Personalize customer interactions
Ultimately drive business growth
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Foster better customer relationships
Remove operational inefficiencies
Personalize customer interactions
Ultimately drive business growth
Inanc Cakiroglu
AI Practice Lead at mobileLIVE
With 25+ years of IT experience in data, analytics, and AI and serving leading roles at a major European telecom, Inanc is dedicated to driving innovation by leveraging technology to solve complex IT challenges.